Please read through our FAQs to find answers to your questions:
 

  I can't see the entire site in my browser window. How do I change my monitor resolution?
  How do I enable Plug-ins such as Java and Flash to view entire site content?
  I click on some links and nothing happens.
  How do I register and pay for the ISIC course?
  I do not have a Credit Card. How do I pay for the ISIC course?
  How do I log-in to view the course material?
  How long do I have to access the ISIC course materials and to take the Exam?
  Can I have a printable version of the ISIC course?
  Can I take a written version of the ISIC Exam?
  If I don't pass the ISIC Exam, can I take it again?
  When will I receive my Certificate of Completion?
  English is not my first language. Can I take the ISIC Course in my own language?
  Who can I contact if I'm having problems with the course?
  How old do I need to be to take the ISIC Course?

* On a Windows 95/98/NT/2000/ME/XP Machine:

1. Right Click on the "Desktop" and scroll down and click on "Properties"
2. In the "Display Properties" window click the "Settings" tab
3. At bottom right change the "Screen Resolution" to at least 1024 x 768
4. Click "OK" to change settings then "Yes" in the "Monitor Settings" window

* On a Mac OS X Machine:

1. Open the System Preferences (either from the Dock or from the Apple menu).
2. Open the Displays Panel and choose the Display tab.
3. On the left of the Displays tab you can select one of the Resolutions from the list. Higher resolutions
allow you to see more “stuff”. IT is recommending at least 1024x768 unless you have a specific reason
to use a lower resolution.
4. Quit or close the System Preferences when done.

 * To Enable Java in Microsoft Internet Explorer 6.0:

1. Click Start, select Settings and Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click the Security tab.
4. Select Internet and click Custom Level.
5. Scroll down to Scripting of Java Applets and select Enable.
6. Click OK.

* To Enable Java in Netscape Communicator / Navigator 6.0:

1. Click Edit, and select Preferences on the menu bar.
2. Click on the word Advanced.
3. Click to check mark Enable Java on the right hand side of the screen.
4. Click OK.

* To Enable Java in America Online 9.0:

1. Click Start, select Settings and Control Panel.
2. Double-click Internet Options to open Internet Properties.
3. Click the Security tab.
4. Highlight Internet and click Custom Level.
5. Verify that Active Scripting, Allow paste operations via script, and Scripting of Java applets are
either set to Enable or Prompt in the Scripting section.
6. Click OK.

* For other browser versions go HERE


* If you need to download the latest version of java you can get it HERE


* If you don't see an animation playing on the entrance page of the site, you may not have the
FlashPlayer Plug-in. Download it HERE

1. Click the "Download Now" button to begin installing Macromedia Shockwave Player.
2. When asked, save the Installer to your desktop.
3. When the download is complete, locate the Installer and double-click on it. The Installer will
launch and dialog boxes will lead you through the rest of the installation process.
4. When the Macromedia Shockwave Player movie begins playing, your installation is successful.

You may need to modify your popup controls to allow access for this Web Site.

* To add a site to the "Allowed Sites" list in Netscape 7.2:
1. Start Netscape 7.2.
2. Click the “Edit” menu and then select preferences.
3. In the left hand panel, double click the words “Privacy & Security” or single click the triangle near them.
4. Select “Popup Windows” below “Privacy & Security”.
5. In the right hand panel, check the “Block unrequested popup windows” box.
6. Click the “Allowed Sites…” button to the right.
7. Add "getincontrol.org" to the list of Allowed Web Sites.
8. Click “OK” to close the Allowed Web Sites window and “OK” again to close the preferences window.

* To add a site to the "Allowed Sites" list in Internet Explorer:

1. Start Internet Explorer.
2. On the Tools menu, click "Internet Options".
3. Click the "Privacy" tab.
4. Under "Pop-up Blocker" enable "Block Pop-ups" then click on "Settings"
5. At top, under "Web sites to allow" enter "www.getincontrol.org"
6. Click "Add" and then "Close" at bottom of window

* To register and pay for the course you need a major credit card ie. VISA, MC, AMEX, DISCOVER.

Just click on the "Sign-up" link on the top bar and follow the instructions to pay through our Secure Server.
Once you have paid, you will receive a "Transaction ID" and will be able to choose a "Username" and
"Password" for this course. Make sure to save your secure information in a safe place as you will need
it for your final course Exam.

* If you don't have a major credit card you can make out a cashier's check or a money order payable to
ISIC Inc. in the amount of $49.95 and mail it to 252 West 29th Street, New York, NY 10001.
Don't forget to enclose your full name, contact information such as current address, phone number
and e-mail. For proof of age, include a copy of one of the following: Driver's License, Birth Certificate,
Passport, Military ID, Student ID with Photo, etc. Once we have received your payment and information
we will contact you with your assigned username and password for the course. If you have any
questions, contact us by phone at 718-524-0308 or by e-mail at admin@getincontrol.org
 

* Once you have paid for the ISIC Course through our secure server you will be taken to a menu where
you will choose a “username” and “password” that you will use to access the course. Simply click on
the LOGIN link on the top left of any page, enter your chosen “username” and “password” and you're in!